For our newest games, DLS 22 and Score! Hero (2022) save data is secured on our server, however it is recommended that you sign into Facebook or Sign in with Apple if you want to transfer your save data to another device. Alternatively, you can generate a code on your old device to transfer the save data to the new device. For more information, please see our dedicated pages: DLS 22 // Score! Hero (2022)
For Score! Match you will need to either sign into Facebook or "Sign in with Apple" (iOS 13.0 and above) to secure and sync your game profile so it can be backed up, restored and transferred to other devices. Save data is not secured on your Google account, iCloud account or locally i.e. if you are using a guest profile, so this means your data is not recoverable via. these methods. In addition, if you want to transfer your progress across platforms i.e. Android to iOS or vice versa, this can only be done when your game profile is linked to Facebook specifically, not Sign in with Apple.
For our older games which are no longer available for general sale, Score! Hero and Dream League Soccer (formally DLS19), you can only use iCloud (if you are on iOS) or Google Play Saved Games (if you are on Android) to backup, restore and transfer your save data to other devices. Save data and in-app purchases cannot be transferred across platforms e.g. Android to iOS or vice versa and no other method of cloud saving is supported such as Facebook or Game Center.
For our game, 8 Ball Hero, you will need to link your game profile to Facebook in order to backup or transfer your save data to other devices.
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