If you are seeing an error when trying to download one of our apps from the Google Play Store, it is worth trying the possible solutions supplied by Google.
- First solution: Install app through Google Play Store website
- Second solution: Disable Wi-Fi and download or update the app using mobile network data
- Third solution: Go to Settings > Apps > All > Google Play Store and select Clear cache and Clear data
- Fourth solution: Remove your Google account, restart your device, re-add your Google account and try again.
See the following link to contact Google, if none of the above methods work:
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