Welcome to the Dream League Soccer 2020 Multiplayer Troubleshooting guide. Here you’ll find answers to the most common problems & issues in regards to our new Multiplayer modes.
Q: Why can’t I play multiplayer over my cellular network?
A: In order to get the best and most reliable games for both users in a multiplayer match we only allow Wi-Fi or high quality 5G, 4G or 3G networks. The particular network technology your device is using may not be on our list of supported types.
Q: I’m having difficulty connecting to the match making server, what should I do?
A: If you’re having difficulty connecting, then check your internet connection, so try loading up your internet browser for example. If this is fine, then you might just need to be patient, and try again later and wait for more potential opponents to come online. Also make sure you have the latest version of DLS 20 to get the best Multiplayer experience.
Q: I’m having difficulty connecting to an opponent, what should i do?
A: If you’re having trouble playing over Wi-Fi, then enable uPNP on your router if possible, or find options that will make your router use a less strict NAT. Enabling port forwarding for port 10841 should help as it's our default UDP port. If the problems persist, then power down your device and router, and then back on again to see if this improves things. If you’re playing over a cellular connection, then it is normal to expect connections to fail more often because it is harder to establish direct peer-to-peer connections when cellular networks are involved, either keep trying or switch to Wi-Fi if possible.
Q: Can I invite Facebook friends to play matches?
A: Unfortunately there is no way to invite your Facebook friends to play matches, but you can play local multiplayer matches if you are both on the same platform and are connected to the same Wi-Fi router.
Q: Does DLS20 support IPv6?
A: Yes it does.
Q: Does DLS20 support 5G?
A: It does indeed.
Q: How much data does a multiplayer match of Dream League Soccer use?
A: It can vary a lot depending on the quality of the connection and the duration of the match. An approximate value is about 2MB per match.
Q: I’m frequently failing to get into matches because the connection quality or speed is too low. What should I do?
A: DLS20 does not have particularly high network bandwidth demands for multiplayer, but it is sensitive to high latency and packet loss. Some internet connections, particularly cellular networks or satellite internet can have impressive bandwidth capabilities, but suffer from high latency. If matches are consistently failing due to connection quality, then you might have to try a different type of internet connection or try using your connection at another time of day. However, if the failures are only occasional, then other factors might be at play, such as the geographical proximity of your opponent or your opponent’s network type.
Remember, in general Wi-Fi multiplayer matches will run more smoothly with Bluetooth disabled on your device.
If you’re trying to connect to a Local Multiplayer match and having issues, then check the following list below:
- Check you are both on the same platform - Android to Android or iOS to iOS.
- Check both devices are running the same version of the app, this can be checked in Settings > Advanced > System Info.
- Connections are best when both of you are on the same router. If there is no router then Peer to Peer Wi-Fi is the next best thing, however, it isn’t supported on all iOS devices. Only devices with the lightning cable (the small newer type of connector) have peer to peer Wi-Fi.
If these FAQs do not answer your questions, then feel free to email us at email@example.com.