Lost Profile

Comments

6 comments
  • David

    Hi all,

     

    Thanks for the reports about this problem. We're working hard to fix it and will let you know as soon as possible when it's solved.

     

    David

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  • Tales Potrich

    Same here, as many other people. I was at Arena 6 with a pretty winning team, around 150,000 bux, 450 gems, and 570 stars, got the same message and reinstalled it. My progress simply disappeared. Hope you guys can recover because tonight I feel like an orphan. Facebook: Tales Potrich. Cheers.

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  • Samurai Santiago

    I have the same problem

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  • Kuhle

    Was a solution ever found to this problem?

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  • David

    Hi Kuhle, this problem should no longer be occurring. If it it, please contact us using http://bit.ly/FTGSupport so that we can help you solve this, thanks.

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  • Kuhle

    Hi David thank you for the response. I have had this problem several times most recently it happened while I was updating to a newer version. All I want is to recover any one of my old profiles. I have sent a message to support. 

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