My Requests

Submit a request

Please select a category that best describes the reason you are contacting us.

Please select which of our games you are contacting us about.

Please select whether you are playing our game on iOS or Android.

Please enter as much detail here as possible. For example - if you have lost your profile, please describe the circumstances leading up to it being lost. If you are requesting a refund, please include the Order Number / Transaction ID. You can also submit attachments which are hugely helpful.

See this page to find your User ID: https://support.ftgames.com/hc/en-us/articles/37352328553106-How-do-I-find-my-User-ID-in-your-game

If you have recently lost your profile, and you know the previous User ID that you had, enter it here.

Please enter the device that you are using to play the game.

Add file or drop files here