FAQs

Parents' Guide

• What are the Age Limits and General Policies for our Apps?
• How to get a refund on IAPs
• How to restrict in-app purchases
• In-app purchase not received
• Other Sites Offering In-App products
• In-App Chats
• See all 7 articles

General FAQs

• What languages are your apps available in?
• When is the next app update being released?
• Where can I put my game suggestions?
• Some game values and content have changed. Is this a bug?
• How do I backup/restore/transfer my save data?
• Why does it say on the Google Play Store that my device is incompatible with the app?
• See all 21 articles

8 Ball Hero

• What is 8 Ball Hero?
• I am stuck on a level, can you help?
• What does the “Reset Game” button do?
• Can I change my in-game name whilst connected to Facebook?
• How can I change my graphics settings?
• When will the next game update be?
• See all 23 articles

Score! Hero FAQs

• Is my device compatible with the app?
• Why can't I update the app? (iOS)
• Why can't I update the app? (Android)
• When will the next game update be?
• Why does one of my players have a star above his head?
• How do I zoom in and out with the camera?
• See all 20 articles

Score! Match FAQs

• What is Score! Match?
• How do I play Score! Match?
• Is my device compatible with the app?
• Why can't I update the app? (iOS)
• Why can't I update the app? (Android)
• When will the next game update be?
• See all 34 articles

Dream League Soccer FAQs

• DLS20 - Can I use my existing Dream League Soccer save data in DLS 20?
• DLS20 - Why does DLS 20 require a connection to play?
• DLS20 - How can I reduce my mobile data usage?
• DLS20 - I’ve changed my Facebook account; can I transfer my progress?
• DLS20 - My account has been blocked from Multiplayer. Why?
• DLS20 - Why doesn't my player look like the real person?
• See all 46 articles