FAQs
Core Principles
- Our Commitment to Fair Gaming
- What are the Age Limits and General Policies for our Apps?
- How to get a refund on IAPs
- How to restrict in-app purchases
- In-app purchase not received
- Other Sites Offering In-App products
- In-App Chats
- See all 7 articles
- What languages are your apps available in?
- When is the next app update being released?
- Where can I put my game suggestions?
- Some game values and content have changed. Is this a bug?
- How do I backup/restore/transfer my save data?
- Why does it say on the Google Play Store that my device is incompatible with the app?
- See all 22 articles
- What is 8 Ball Hero?
- I am stuck on a level, can you help?
- What does the “Reset Game” button do?
- Can I change my in-game name whilst connected to Facebook?
- How can I change my graphics settings?
- When will the next game update be?
- See all 23 articles
- Is my device compatible with the app?
- Why can't I update the app? (iOS)
- Why can't I update the app? (Android)
- When will the next game update be?
- Why does one of my players have a star above his head?
- How do I zoom in and out with the camera?
- See all 20 articles
- What is Score! Match?
- How do I play Score! Match?
- Is my device compatible with the app?
- Why can't I update the app? (iOS)
- Why can't I update the app? (Android)
- When will the next game update be?
- See all 36 articles
- Can I use my existing DLS20 save data in DLS 21?
- Can I use my existing Dream League Soccer 2019 save data in DLS 21?
- Why does DLS require a connection to play?
- How can I reduce my mobile data usage?
- I’ve changed my Facebook account; can I transfer my progress?
- Why doesn't my player look like the real person?
- See all 40 articles
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